Steering: electric power assist systemRecall 15V-845 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC. recall 15V-845 covers 28,452 Mercedes-Benz vehicles for a steering: electric power assist system problem, reported to NHTSA on December 16, 2015. The manufacturer's latest report (2017 Q3) shows 97% of affected vehicles repaired.
Source: NHTSA recall 15V845000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
The fix
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from January 27, 2014 to December 1, 2014. Not every vehicle in these model years is included; check by VIN.