SteeringRecall 16V-097 · Volvo vehicles
Volvo Trucks North America recall 16V-097 covers 18,116 Volvo vehicles for a steering problem, reported to NHTSA on February 17, 2016. The manufacturer's latest report (2017 Q3) shows 99% of affected vehicles repaired.
Do not drive these vehicles until repaired
Source: NHTSA recall 16V097000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
The risk
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
The fix
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
99%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.