Suspension: rearRecall 16V-245 · 2014–2015 Ford Explorer
Ford Motor Company recall 16V-245 covers 75,364 2014–2015 Ford Explorer for a suspension: rear problem, reported to NHTSA on April 26, 2016. The manufacturer's latest report (2018 Q1) shows 80% of affected vehicles repaired.
Source: NHTSA recall 16V245000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
The risk
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
80%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,563 vehicles were listed as unreachable.
Vehicles in this recall
Built from January 17, 2014 to May 31, 2014. Not every vehicle in these model years is included; check by VIN.