2014 Ford ExplorerProblems, recalls & complaints

NHTSA has logged 1,684 owner complaints about the 2014 Ford Explorer, most often about the steering. It is covered by 6 safety recalls, and for recall 24V-031 the manufacturer reports only 21% of affected cars repaired.

2014 Ford Explorer

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 21, 2026. Updated daily. Photo: Rutger van der Maar, CC BY 2.0.

Complaints by system

Where the 2014 Ford Explorer has problems

1,684 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering50012
Structure2762
Engine1984
Suspension1038
Electrical system1004
Power train803
Engine and engine cooling674
Fuel/propulsion system633
Air bags477
19 other systems27519

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2014 Ford Explorer recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

21%repaired · 2026 Q2

Body: roof and pillars

Recall 24V-031 · Jan 19, 2024 · 1,889,110 vehicles · 393,641 repaired

Risk. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Problem, fix and repair progress →

57%repaired · 2023 Q4

Suspension: rear

Recall 21V-537 · Jul 15, 2021 · 631,176 vehicles · 358,760 repaired

Risk. A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

57%repaired · 2022 Q3

Suspension: rear

Recall 20V-675 · Mar 12, 2021 · 454,941 vehicles · 259,186 repaired

Risk. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2022 Q4

Axle assembly: axle shaft

Recall 20V-692 · Nov 10, 2020 · 15,587 vehicles · 9,260 repaired

Risk. The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases…

Problem, fix and repair progress →

Show 2 more recalls
64%repaired · 2020 Q3

Suspension: rear

Recall 19V-435 · Jun 10, 2019 · 1,194,173 vehicles · 764,444 repaired

Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Problem, fix and repair progress →

80%repaired · 2018 Q1

Suspension: rear

Recall 16V-245 · Apr 26, 2016 · 75,364 vehicles · 59,949 repaired

Risk. A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do steering problems start?

90kmiles, median

Based on the odometer reading in 309 steering complaints. 56% were reported before 100,000 miles.

median0k50k100k150k200k+
20under 30k miles174under 100k miles135100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Steering

47 owners mentioned a cost

$2,365median

Middle half: $2,000 – $2,750

Unknown or other

15 owners mentioned a cost

$600median

Middle half: $500 – $975

Structure

12 owners mentioned a cost

$295median

Middle half: $200 – $681

Engine

10 owners mentioned a cost

$2,750median

Middle half: $1,435 – $3,821

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2014 vs. every other Explorer year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Explorer median. How we score

'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
4 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Ford Explorer, and the recalls they led to.

  1. Front Brake Hose FailureEA15005 · closed Nov 2, 2018
    No recall
  2. Exhaust Odor in Passenger CabEA17002 · closed Jan 17, 2023
    No recall
  3. Ford Explorer Exhaust OdorPE16008 · closed Sep 12, 2017
    No recall
  4. Windshield trim molding Item detachmentPE23001 · closed Feb 8, 2024
    Led to recall 24V-031
In owners' words

What Explorer owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

My steering wheel suddenly became really loose causing the control of the vehicle to be really difficult and it make a very loose hollow noise.
Complaint 11772761 · Oct 21, 2026
Power Assist Steering fails and becomes very difficult to turn the steering wheel, requiring much force to initiate a turn and requires just as much force to disengage/return the steering to a straight ahead direction. It cuts out unexpectedly and often. Dealer has examined and says cannot be…
Complaint 11771470 · Oct 15, 2026
My 2014 Ford Explorer experienced a serious electric power steering failure. While driving, the vehicle displayed “Power Steering Assist Fault” and the steering became extremely difficult to turn due to loss of steering assistance. I was driving with my child in the vehicle when this occurred. I…
Complaint 11766275 · Sep 23, 2026

Own a 2014 Explorer?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.