Body: roof and pillarsRecall 24V-031 · 2011–2019 Ford Explorer
Ford Motor Company recall 24V-031 covers 1,889,110 2011–2019 Ford Explorer for a body: roof and pillars problem, reported to NHTSA on January 19, 2024. The manufacturer's latest report (2026 Q2) shows 21% of affected vehicles repaired.
Source: NHTSA recall 24V031000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
The risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
21%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 99,315 vehicles were listed as unreachable.
The investigation behind this recall
- Windshield trim molding Item detachmentNHTSA