Structure: body
NewRisk. A detached roof rail cover can create a road hazard, increasing the risk of a crash.
NHTSA has logged 1,706 owner complaints about the 2017 Ford Explorer, most often about the structure. It is covered by 13 safety recalls, and for recall 24V-031 the manufacturer reports only 21% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 4, 2026. Updated daily. Photo: Cutlass, CC0.
1,706 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 661 | 10 |
| Engine | 241 | 16 |
| Power train | 125 | 4 |
| Electrical system | 94 | 9 |
| Engine and engine cooling | 77 | 2 |
| Steering | 76 | 1 |
| Wheels | 60 | 1 |
| Suspension | 58 | 4 |
| Visibility/wiper | 45 | 1 |
| 18 other systems | 264 | 31 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Risk. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Risk. An electrical short circuit can increase the risk of a fire.
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Risk. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Risk. A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Risk. A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Risk. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Risk. Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Risk. If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing…
Risk. If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Risk. An oil leak, in the presence of an ignition source, increases the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
76kmiles, median
Based on the odometer reading in 313 structure complaints. 71% were reported before 100,000 miles.
Only 50% of complaints for this model year include a mileage.
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
$3,750median
$574median
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Explorer median. How we score
2017 Ford Explorer 4 DR SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

Federal investigations that included the 2017 Ford Explorer, and the recalls they led to.
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
Received recall notice 6/2025 regarding the A pillar covers and scheduled for repair. Ford representative came out and placed black adhesive tape on the A pillars and windows but did not replace the covers. It is now 11/2026 and no word on when pillar covers will be replaced.
The contact owns a 2017 Ford Explorer. The contact stated that while entering the vehicle, the contact became aware that the driver’s side B-pillar door trim was detaching. The contact associated the failure with NHTSA Campaign Number: 25V347000 (Structure); however, the VIN was not included in the…
The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure) however, the parts to complete the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.