Structure: bodyRecall 21V-316 · 2016–2019 Ford Explorer
Ford Motor Company recall 21V-316 covers 616,967 2016–2019 Ford Explorer for a structure: body problem, reported to NHTSA on May 5, 2021. The manufacturer's latest report (2023 Q3) shows 59% of affected vehicles repaired.
Source: NHTSA recall 21V316000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
The risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
The fix
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
59%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11,681 vehicles were listed as unreachable.