SeatsRecall 19V-651 · 2017 Ford Explorer

Ford Motor Company recall 19V-651 covers 311,907 2017 Ford Explorer for a seats problem, reported to NHTSA on September 11, 2019. The manufacturer's latest report (2021 Q1) shows 63% of affected vehicles repaired.

63%
Vehicles repaired195,743 of 311,907 · 2021 Q1
Vehicles affected311,9071 model
ReportedSep 11, 2019Owners notified Nov 8, 2019
Complaints since13Same system, after the recall

Source: NHTSA recall 19V651000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

The risk

Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.

What to do

The fix

Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

63%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,402 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
1 model

Vehicles in this recall

Built from February 13, 2016 to October 25, 2017. Not every vehicle in these model years is included; check by VIN.