Structure: bodyRecall 25V-347 · 2016–2017 Ford Explorer
Ford Motor Company recall 25V-347 covers 492,145 2016–2017 Ford Explorer for a structure: body problem, reported to NHTSA on May 23, 2025.
Source: NHTSA recall 25V347000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
The risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from June 11, 2015 to April 19, 2017. Not every vehicle in these model years is included; check by VIN.