Suspension: rearRecall 19V-435 · 2011–2017 Ford Explorer
Ford Motor Company recall 19V-435 covers 1,194,173 2011–2017 Ford Explorer for a suspension: rear problem, reported to NHTSA on June 10, 2019. The manufacturer's latest report (2020 Q3) shows 64% of affected vehicles repaired.
Source: NHTSA recall 19V435000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
64%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 25,325 vehicles were listed as unreachable.