Driveline: driveshaftRecall 16V-311 · BMW vehicles
BMW of North America, LLC recall 16V-311 covers 21,493 BMW vehicles for a driveline: driveshaft problem, reported to NHTSA on May 17, 2016. The manufacturer's latest report (2017 Q4) shows 71% of affected vehicles repaired.
Source: NHTSA recall 16V311000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.
The risk
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
The fix
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
71%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4,361 vehicles were listed as unreachable.
Vehicles in this recall
Built from April 5, 2010 to November 20, 2010. Not every vehicle in these model years is included; check by VIN.