Steering: electric power assist systemRecall 16V-438 · 2016 Mercedes-Benz C300
Mercedes-Benz USA, LLC. recall 16V-438 covers 17 2016 Mercedes-Benz C300 for a steering: electric power assist system problem, reported to NHTSA on June 15, 2016. The manufacturer's latest report (2018 Q1) shows 100% of affected vehicles repaired.
Source: NHTSA recall 16V438000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The fix
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from November 4, 2015 to March 1, 2016. Not every vehicle in these model years is included; check by VIN.