2016 Mercedes-Benz C300Problems, recalls & complaints

NHTSA has logged 292 owner complaints about the 2016 Mercedes-Benz C300, most often about the engine. It is covered by 13 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2016 Mercedes-Benz C300

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 7, 2026. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.

Complaints by system

Where the 2016 Mercedes-Benz C300 has problems

292 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine942
Fuel/propulsion system581
Electrical system326
Structure293
Power train180
Steering132
Visibility120
Visibility/wiper91
Fuel system, gasoline90
12 other systems379

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

13 recalls

2016 Mercedes-Benz C300 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

83%repaired · 2024 Q1

Fuel injection system: fuel rail

Recall 21V-961 · Dec 13, 2021 · 139 vehicles · 116 repaired

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 9 more recalls
78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

92%repaired · 2022 Q2

Rack and pinion: rack

Recall 18V-850 · Nov 29, 2018 · 6,373 vehicles · 5,857 repaired

Risk. A car that cannot be properly steered has an increased risk of a crash.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

100%repaired · 2018 Q3

Steering: electric power assist system

Recall 17V-243 · Apr 11, 2017 · 3 vehicles · 3 repaired

Risk. A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

98%repaired · 2018 Q4

Electrical system: starter assembly

Recall 17V-114 · Feb 23, 2017 · 307,629 vehicles · 300,012 repaired

Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Problem, fix and repair progress →

94%repaired · 2018 Q1

Electronic stability control (ESC)

Recall 16V-603 · Aug 16, 2016 · 62 vehicles · 58 repaired

Risk. A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path.

Problem, fix and repair progress →

100%repaired · 2018 Q1

Steering: electric power assist system

Recall 16V-438 · Jun 15, 2016 · 17 vehicles · 17 repaired

Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Problem, fix and repair progress →

89%repaired · 2017 Q3

Visibility: sun/moon roof assembly

Recall 16V-087 · Feb 16, 2016 · 53 vehicles · 47 repaired

Risk. If the panoramic glass detaches during vehicle operation, it can increase the risk of injury or crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

14 owners mentioned a cost

$2,600median

Middle half: $2,000 – $6,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other C300 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C300 median. How we score

'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz C300, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What C300 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Hi, in the Fall of 2025 my 2016 Mercedes Benz C300 4 Matic, started giving off smelly fumes while my car was idling/ warming up. I registered a complaint with the Corporate Mercedes Benz Office USA, LLC in April 2026 @ [PHONE], after the dealership would not correct the issue free of charge. 1.…
Complaint 11774091 · Oct 27, 2026
NHTSA Safety Complaint – 2016 Mercedes-Benz C300 Vehicle: 2016 Mercedes-Benz C300 | Mileage: 74,662 miles What Happened I’m filing this complaint because my 2016 Mercedes-Benz C300 suffered a sudden, complete engine failure at 74,662 miles, and I believe it’s a safety risk that deserves…
Complaint 11739458 · May 22, 2026
My C300 MBZ, 2016 is experiencing the same symptoms as indicated in a recall, but my vehicle is not included in that recall. Camshaft: GENERAL REPAIR A cam is a rotating or sliding piece in a mechanical linkage used especially in transforming rotary motion into linear motion or vice versa. Cams act…
Complaint 11733625 · Apr 24, 2026

Own a 2016 C300?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.