Steering: electric power assist systemRecall 17V-243 · 2016–2017 Mercedes-Benz C300
Mercedes-Benz USA, LLC. recall 17V-243 covers 3 2016–2017 Mercedes-Benz C300 for a steering: electric power assist system problem, reported to NHTSA on April 11, 2017. The manufacturer's latest report (2018 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 17V243000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
The risk
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from July 11, 2016 to November 3, 2016. Not every vehicle in these model years is included; check by VIN.