2017 Mercedes-Benz C300Problems, recalls & complaints

NHTSA has logged 216 owner complaints about the 2017 Mercedes-Benz C300, most often about the engine. It is covered by 15 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2017 Mercedes-Benz C300

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 26, 2026. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2017 Mercedes-Benz C300 has problems

216 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine771
Electrical system313
Fuel/propulsion system300
Structure242
Seat belts212
Air bags156
Steering132
Power train120
Visibility71
10 other systems214

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

15 recalls

2017 Mercedes-Benz C300 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

82%repaired · 2023 Q3

Communication

Recall 21V-072 · Feb 12, 2021 · 67 vehicles · 55 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…

Problem, fix and repair progress →

Show 11 more recalls
95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

90%repaired · 2022 Q4

Front: retractor

Recall 21V-032 · Jan 29, 2021 · 24,550 vehicles · 22,048 repaired

Risk. If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in…

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2020 Q4

Seats

Recall 19V-130 · Feb 26, 2019 · 22,637 vehicles · 22,633 repaired

Risk. If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Problem, fix and repair progress →

92%repaired · 2022 Q2

Rack and pinion: rack

Recall 18V-850 · Nov 29, 2018 · 6,373 vehicles · 5,857 repaired

Risk. A car that cannot be properly steered has an increased risk of a crash.

Problem, fix and repair progress →

93%repaired · 2019 Q4

Structure: body

Recall 18V-456 · Jul 10, 2018 · 10,826 vehicles · 10,098 repaired

Risk. If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2019 Q3

Seats

Recall 18V-207 · Mar 29, 2018 · 3,088 vehicles · 2,876 repaired

Risk. If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

100%repaired · 2019 Q1

Seat belts: pretensioner

Recall 17V-251 · Apr 11, 2017 · 12,743 vehicles · 12,743 repaired

Risk. If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the…

Problem, fix and repair progress →

100%repaired · 2018 Q3

Steering: electric power assist system

Recall 17V-243 · Apr 11, 2017 · 3 vehicles · 3 repaired

Risk. A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Problem, fix and repair progress →

98%repaired · 2018 Q4

Electrical system: starter assembly

Recall 17V-114 · Feb 23, 2017 · 307,629 vehicles · 300,012 repaired

Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

9 owners mentioned a cost

$2,000median

Middle half: $1,775 – $2,500

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2017 vs. every other C300 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C300 median. How we score

'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2017 Mercedes-Benz C300, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What C300 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

2017 Mercedes c300 the switchover valve in the diagnostic module of the evaporative emission control system is jammed open. This issue was called for recall for models 2018 or later, but 2017 was not part of it.
Complaint 11753176 · Jul 27, 2026
The contact owns a 2017 Mercedes-Benz C300. While driving at approximately 15 mph, the contact observed smoke emanating from under the hood. The vehicle was driven to her work location and parked. Upon exiting the vehicle and opening the hood, she observed orange flames coming from the engine…
Complaint 11738037 · May 15, 2026 · 65,422 miles
Check engine light for P052E which has been coming and going off for years now. Now the check engine light is there permanently. I spoke to Mercedes Benz customer service and requested for them to fix the problem now that the light is on permanently but they refuse to fix it because the car has…
Complaint 11725960 · Mar 20, 2026

Own a 2017 C300?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.