2012 Mercedes-Benz C300Problems, recalls & complaints

NHTSA has logged 267 owner complaints about the 2012 Mercedes-Benz C300, most often about the air bags. It is covered by 6 safety recalls, and for recall 17V-017 the manufacturer reports only 71% of affected cars repaired.

2012 Mercedes-Benz C300

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 24, 2026. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.

Complaints by system

Where the 2012 Mercedes-Benz C300 has problems

267 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags1143
Suspension690
Structure551
Service brakes122
Electrical system122
Fuel/propulsion system91
Steering80
Engine52
Power train50
11 other systems224

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2012 Mercedes-Benz C300 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

83%repaired · 2022 Q2

Passenger side: inflator module

Recall 20V-298 · May 22, 2020 · 640 vehicles · 534 repaired

Risk. An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

82%repaired · 2026 Q3

Passenger side: inflator module

Recall 19V-010 · Jan 9, 2019 · 288,779 vehicles · 237,356 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Show 2 more recalls
71%repaired · 2026 Q3

Passenger side: inflator module

Recall 17V-017 · Jan 10, 2017 · 104,119 vehicles · 73,436 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

–no report yet

Fuel system, gasoline

Recall 12V-557 · Dec 3, 2012 · 5,800 vehicles

Risk. If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Structure

8 owners mentioned a cost

$5,350median

Middle half: $5,000 – $5,925

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2012 vs. every other C300 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C300 median. How we score

'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Mercedes-Benz C300, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What C300 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

I was driving normally last week when the driver's head restraint system (known by Mercedes as Neck Pro) unexpectedly and without warning blew at my head. The noise was very loud, and the headrest slammed against my head. Luckily, I was driving approximately 20-25 miles per hour, daytime, on a…
Complaint 11673323 · Jul 14, 2025
3 signal Signal light comes one saying abs, another SRS MALFUNCTION, also crushed control inoperable. Car will come one as normal next day car comes on no lights not 1 button work turn signals didn’t work then my car fan came on in the engines the also the when they the electric isn’t working i…
Complaint 11443966 · Dec 16, 2021
The contact owns a 2012 Mercedes-Benz C300. The contact stated that the driver’s side air bag warning light was illuminated. The contact took the vehicle to a certified mechanic who cleared the code. The failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware…
Complaint 11418912 · May 28, 2021 · 93,541 miles

Own a 2012 C300?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.