Body: roof and pillarsRecall 23V-854 · Mercedes-Benz and Mercedes-Maybach vehicles
Mercedes-Benz USA, LLC recall 23V-854 covers 2,976 Mercedes-Benz and Mercedes-Maybach vehicles for a body: roof and pillars problem, reported to NHTSA on December 15, 2023. The manufacturer's latest report (2025 Q4) shows 41% of affected vehicles repaired.
Source: NHTSA recall 23V854000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
The risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
41%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.