2015 Mercedes-Benz S550Problems, recalls & complaints

NHTSA has logged 41 owner complaints about the 2015 Mercedes-Benz S550, most often about the seat belts. It is covered by 5 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2015 Mercedes-Benz S550

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 30, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2015 Mercedes-Benz S550 has problems

41 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seat belts72
Electrical system54
Wheels50
Structure52
Air bags43
Steering40
Engine31
Tires20
Fuel/propulsion system21
10 other systems136

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2015 Mercedes-Benz S550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Show 1 more recall
83%repaired · 2019 Q1

Steering: electric power assist system

Recall 16V-899 · Dec 14, 2016 · 70 vehicles · 58 repaired

Risk. If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2015 vs. every other S550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S550 median. How we score

'07'08'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2015 Mercedes-Benz S550, and the recalls they led to.

  1. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What S550 owners report

Recent seat belts complaints filed with NHTSA, shortened. Personal details are removed.

The rear seatbelts do not retract to restrain the passenger. They also don't retract after the passenger has exited the vehicle.
Complaint 11646218 · Mar 4, 2025
The contact owns a 2015 Mercedes-Benz S550. The contact stated that the rear driver's side seat belt was inoperable. The contact stated that the seat belt failed to retract as designed. The vehicle was taken to the dealer where it was diagnosed with a failed seat belt retractor. The contact was…
Complaint 11591722 · May 31, 2024 · 75,000 miles
Driver rear seatbelt is fully extended and won’t retract. A quick google search shows that this is a common problem with this model.
Complaint 11549103 · Oct 10, 2023

Own a 2015 S550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.