2016 Mercedes-Benz S550Problems, recalls & complaints

NHTSA has logged 15 owner complaints about the 2016 Mercedes-Benz S550, most often about the structure. It is covered by 5 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 14, 2025. Updated daily.

Complaints by system

Where the 2016 Mercedes-Benz S550 has problems

15 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure30
Tires20
Seat belts20
Visibility/wiper10
Engine10
Steering10
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2016 Mercedes-Benz S550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

92%repaired · 2018 Q1

Seat belts

Recall 16V-829 · Nov 16, 2016 · 672 vehicles · 618 repaired

Risk. In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing…

Problem, fix and repair progress →

Show 1 more recall
93%repaired · 2018 Q1

Exterior lighting: headlights

Recall 16V-760 · Oct 20, 2016 · 996 vehicles · 922 repaired

Risk. If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2016 vs. every other S550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S550 median. How we score

'07'08'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz S550, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What S550 owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

My vehicle is listed in this Mercedes recall campaign bulletin, and it is also experiencing the safety issue that is discussed in this recall campaign bulletin: Campaign No.[PHONE], August 2021 Revision A 09/03/2021 When I contact Mercedes to have the issue addressed, they stated my Vin is not a…
Complaint 11604437 · Jul 25, 2024
I WOKE UP ONE MORNING AND WAS ASTOUNDED TO FIND A LONG DIAGONAL CRACK ACROSS THE PANORAMIC SUNROOF OF MY 2016 MERCEDES-BENZ S550. I CONTACTED MERCEDES AND WAS TOLD TO BRING THE CAR TO A DEALERSHIP FOR EVALUATION TO DETERMINE WHETHER THIS WAS DUE TO OUTSIDE INFLUENCE OR A MANUFACTURER'S DEFECT. THEY…
Complaint 11362560 · Oct 3, 2020 · 58,455 miles
TAKATA RECALL. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO PHOENIX AZ TO DROP OFF MY MOM AND GRANDMA WHEN SUDDENLY THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT. THERE WASN'T ANY TYPE OF OBJECT NEAR ME TO CAUSE IT. IT WAS VERY RANDOM. THIS DISTURBED MY FAMILY MENTALLY SCARING THEM AND I SWERVED…
Complaint 11221366 · Jun 20, 2019 · 43,900 miles

Own a 2016 S550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.