Body: roof and pillars
Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.
NHTSA has logged 15 owner complaints about the 2016 Mercedes-Benz S550, most often about the structure. It is covered by 5 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 14, 2025. Updated daily.
15 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 3 | 0 |
| Tires | 2 | 0 |
| Seat belts | 2 | 0 |
| Visibility/wiper | 1 | 0 |
| Engine | 1 | 0 |
| Steering | 1 | 0 |
| Electrical system | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Risk. In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing…
Risk. If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S550 median. How we score
Federal investigations that included the 2016 Mercedes-Benz S550, and the recalls they led to.
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
My vehicle is listed in this Mercedes recall campaign bulletin, and it is also experiencing the safety issue that is discussed in this recall campaign bulletin: Campaign No.[PHONE], August 2021 Revision A 09/03/2021 When I contact Mercedes to have the issue addressed, they stated my Vin is not a…
I WOKE UP ONE MORNING AND WAS ASTOUNDED TO FIND A LONG DIAGONAL CRACK ACROSS THE PANORAMIC SUNROOF OF MY 2016 MERCEDES-BENZ S550. I CONTACTED MERCEDES AND WAS TOLD TO BRING THE CAR TO A DEALERSHIP FOR EVALUATION TO DETERMINE WHETHER THIS WAS DUE TO OUTSIDE INFLUENCE OR A MANUFACTURER'S DEFECT. THEY…
TAKATA RECALL. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO PHOENIX AZ TO DROP OFF MY MOM AND GRANDMA WHEN SUDDENLY THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT. THERE WASN'T ANY TYPE OF OBJECT NEAR ME TO CAUSE IT. IT WAS VERY RANDOM. THIS DISTURBED MY FAMILY MENTALLY SCARING THEM AND I SWERVED…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.