2018 Mercedes-Benz GLC 350 EProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2018 Mercedes-Benz GLC 350 E, most often about the electrical system. It is covered by 7 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 24, 2025. Updated daily.

Complaints by system

Where the 2018 Mercedes-Benz GLC 350 E has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Engine20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2018 Mercedes-Benz GLC 350 E recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2020 Q2

Sensor: occupant classification

Recall 18V-838 · Nov 27, 2018 · 104,663 vehicles · 97,317 repaired

Risk. If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event…

Problem, fix and repair progress →

83%repaired · 2020 Q1

Rear/other: buckle assembly

Recall 18V-683 · Oct 1, 2018 · 4,702 vehicles · 3,894 repaired

Risk. If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

95%repaired · 2020 Q1

Exterior lighting: turn signal

Recall 18V-610 · Sep 11, 2018 · 4,702 vehicles · 4,488 repaired

Risk. Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.

Problem, fix and repair progress →

Show 3 more recalls
93%repaired · 2019 Q3

Driver side: inflator module

Recall 18V-208 · Mar 29, 2018 · 57 vehicles · 53 repaired

Risk. In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result…

Problem, fix and repair progress →

86%repaired · 2019 Q3

Rear/other: buckle assembly

Recall 18V-177 · Mar 15, 2018 · 121,858 vehicles · 105,019 repaired

Risk. If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2018 vs. every other GLC 350 E year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLC 350 E median. How we score

'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2018 Mercedes-Benz GLC 350 E, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open

Own a 2018 GLC 350 E?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.