2019 Mercedes-Benz GLC 350 EProblems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2019 Mercedes-Benz GLC 350 E, most often about the structure. It is covered by 5 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 14, 2025. Updated daily.

Complaints by system

Where the 2019 Mercedes-Benz GLC 350 E has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure20
Back over prevention20
Engine10
Power train10
Service brakes10
Visibility/wiper10
Electrical system11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2019 Mercedes-Benz GLC 350 E recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

91%repaired · 2021 Q2

Other: labels

Recall 19V-914 · Dec 20, 2019 · 10,041 vehicles · 9,119 repaired

Risk. If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in…

Problem, fix and repair progress →

91%repaired · 2021 Q2

Seat belts

Recall 19V-788 · Nov 1, 2019 · 29,720 vehicles · 26,970 repaired

Risk. The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Problem, fix and repair progress →

Show 1 more recall
93%repaired · 2020 Q2

Sensor: occupant classification

Recall 18V-838 · Nov 27, 2018 · 104,663 vehicles · 97,317 repaired

Risk. If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2019 vs. every other GLC 350 E year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLC 350 E median. How we score

'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2019 Mercedes-Benz GLC 350 E, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What GLC 350 E owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2019 Mercedes-Benz GLC350. The contact stated that while being serviced the mechanic observed two cracks in the middle of the sunroof panel. The contact stated that he believes the cracks are associated with NHTSA Campaign Number: 21V197 (Structure). The vehicle was taken to a…
Complaint 11559480 · Dec 11, 2023
The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated that the vehicle made an abnormal windy sound while driving. The contact stated that the adhesive bonding of the roof panel was deteriorating, causing the front roof panel to partially detach from the vehicle. The dealer was not…
Complaint 11554845 · Nov 13, 2023 · 25,600 miles

Own a 2019 GLC 350 E?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.