Body: roof and pillars
Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.
NHTSA has logged 8 owner complaints about the 2019 Mercedes-Benz GLC 350 E, most often about the structure. It is covered by 5 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 14, 2025. Updated daily.
8 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 2 | 0 |
| Back over prevention | 2 | 0 |
| Engine | 1 | 0 |
| Power train | 1 | 0 |
| Service brakes | 1 | 0 |
| Visibility/wiper | 1 | 0 |
| Electrical system | 1 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…
Risk. If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in…
Risk. The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Risk. If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLC 350 E median. How we score
Federal investigations that included the 2019 Mercedes-Benz GLC 350 E, and the recalls they led to.
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2019 Mercedes-Benz GLC350. The contact stated that while being serviced the mechanic observed two cracks in the middle of the sunroof panel. The contact stated that he believes the cracks are associated with NHTSA Campaign Number: 21V197 (Structure). The vehicle was taken to a…
The contact owns a 2019 Mercedes-Benz GLC350E. The contact stated that the vehicle made an abnormal windy sound while driving. The contact stated that the adhesive bonding of the roof panel was deteriorating, causing the front roof panel to partially detach from the vehicle. The dealer was not…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.