2014 Mercedes-Benz CLA 250Problems, recalls & complaints

NHTSA has logged 179 owner complaints about the 2014 Mercedes-Benz CLA 250, most often about the engine. It is covered by 6 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2014 Mercedes-Benz CLA 250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 21, 2026. Updated daily. Photo: OSX, Public domain.

Complaints by system

Where the 2014 Mercedes-Benz CLA 250 has problems

179 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine662
Electrical system443
Vehicle speed control361
Power train201
Electronic stability control (ESC)201
Structure113
Air bags111
Fuel/propulsion system101
Wheels92
12 other systems344

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2014 Mercedes-Benz CLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 2 more recalls
100%repaired · 2018 Q4

Vacuum: hoses, lines/piping, and fittings

Recall 16V-901 · Dec 14, 2016 · 10 vehicles · 10 repaired

Risk. If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash.

Problem, fix and repair progress →

74%repaired · 2016 Q4

Sensor: occupant classification

Recall 15V-426 · Jul 6, 2015 · 43 vehicles · 32 repaired

Risk. If the fuses were not properly installed, they may lose electrical contact.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Mileage at failure

When do engine problems start?

14kmiles, median

Based on the odometer reading in 53 engine complaints. 100% were reported before 100,000 miles.

median0k50k100k150k200k+
42under 30k miles53under 100k miles0100k miles or more
Best & worst years

2014 vs. every other CLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 median. How we score

'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz CLA 250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What CLA 250 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine. The contact stated that the vehicle had caught fire;…
Complaint 11723215 · Mar 10, 2026
I own a 2014 Mercedes-Benz CLA 250 with the 2.0L turbocharged 4-cylinder M270 engine. The check-engine light came on and an OBD-II scan showed fault code P052E / P052E71, which indicates that the valve for crankcase ventilation (PCV / crankcase ventilation valve integrated into the valve cover) has…
Complaint 11699978 · Nov 17, 2025
P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in all the cars excluding 2014 starting at 2015 vehicles making us pay over $2000 for a fix supposed to be free being that it's all mercedes even the year before Should be a recall…
Complaint 11696266 · Oct 29, 2025

Own a 2014 CLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.