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2015 Mercedes-Benz CLA 250Problems, recalls & complaints

NHTSA has logged 61 owner complaints about the 2015 Mercedes-Benz CLA 250, most often about the engine. It is covered by 7 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2015 Mercedes-Benz CLA 250
50
CarFlaw IndexSolid year1.0× the CLA 250 median · #3 of 7 years by complaints
Safety recalls7Lowest repair rate 41%Owner complaints619 with a crash, fire or injuryTypical failure mileage34kEngine, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 4, 2025. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2015 Mercedes-Benz CLA 250 has problems

61 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine140
Air bags83
Structure72
Power train60
Electrical system62
Service brakes41
Visibility41
Suspension31
Vehicle speed control31
9 other systems112

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2015 Mercedes-Benz CLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

62%repaired · 2022 Q2

Sensor: occupant classification

Recall 19V-892 · Dec 16, 2019 · 129 vehicles · 80 repaired

Risk. In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

Show 3 more recalls
81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

98%repaired · 2018 Q4

Electrical system: starter assembly

Recall 17V-114 · Feb 23, 2017 · 307,629 vehicles · 300,012 repaired

Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Problem, fix and repair progress →

91%repaired · 2017 Q1

Engine and engine cooling: engine

Recall 15V-662 · Oct 16, 2015 · 857 vehicles · 784 repaired

Risk. Engine damage may result in a stall, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2015 vs. every other CLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 median. How we score

'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2015 Mercedes-Benz CLA 250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What CLA 250 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Check Engine Light - Code P052E71 - Positive Crankcase Ventilation Valve Performance. The component failure can lead to increased exhaust gas emission, oil leaks, and internal engine damage resulting in unsafe operation. Yes, the problem has been confirmed by an independent certified service…
Complaint 11675411 · Jul 22, 2025
The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the vehicle was taken to a local dealer and the vehicle starting very rather slowly. The vehicle was diagnosed however, no cause for the failure was found. The contact stated that the vehicle operated normally; however, the…
Complaint 11627476 · Nov 26, 2024 · 124,000 miles
There was a recent extended warranty issued by Mercedes-Benz to repair certain vehicle models free of charge that have a check engine light code P052E. Unfortunately my vehicle (2015 CLA 250) was not included in that recall, but the CLA250 models have the same issue and run the same risk of safety…
Complaint 11617709 · Oct 2, 2024

Own a 2015 CLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.