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2013 Mercedes-Benz CLA 250Problems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2013 Mercedes-Benz CLA 250, most often about the air bags. It has no vehicle safety recalls on record.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls0None on recordOwner complaints90 with a crash, fire or injuryTop problem5Air bags

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 7, 2020. Updated daily.

Complaints by system

Where the 2013 Mercedes-Benz CLA 250 has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags50
Electrical system10
Electronic stability control (ESC)10
Engine10
Service brakes10
Steering10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2013 Mercedes-Benz CLA 250 recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2013 vs. every other CLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 median. How we score

'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CLA 250 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

I HAVE 2 MERCEDES, 2013 E350 CONVERTIBLE AND A 2017 E400 COUPE. BOTH PURCHASED NEW. BOTH HAVE HAD AIRBAG RECALLS FOR YEARS. DEALER SAYS THEY HAVE NO IDEA WHEN THEY WILL GET PARTS TO REPLACE. I WOULD THINK THAT MERCEDES WOULD HAVE A SOLUTION BY NOW.
Complaint 11360918 · Sep 24, 2020
MY VEHICLE HAS HAD A RECALL SINCE JANUARY 2018 WITH A REMEDY SCHEDULED FOR FIX APRIL 2020. THERE HAS BEEN NO UPDATE AT ALL AS TO WHAT IS GOING ON OR WHEN MY VEHICLE WILL BE FIXED. IT IS NOW MID JUNE 2020 WITH NO FIX IN SIGHT. THIS IS NOT A TIMELY MANNER AND IS THE WORST EXPERIENCE I HAVE EVER HAD…
Complaint 11329750 · Jun 19, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR…
Complaint 11320344 · Apr 6, 2020

Own a 2013 CLA 250?

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