repaired · 2025 Q4
Body: roof and pillars
Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.
2017 Mercedes-Benz CLA 250Problems, recalls & complaints
NHTSA has logged 28 owner complaints about the 2017 Mercedes-Benz CLA 250, most often about the electrical system. It is covered by 10 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 19, 2026. Updated daily.
Complaints by system
Where the 2017 Mercedes-Benz CLA 250 has problems
28 complaints grouped by the system owners reported.
7Electrical system
5Air bags2 crash/fire/injury
4Engine
4Power train
3Visibility
3Structure1 crash/fire/injury
2Wheels
2Steering
1Engine and engine cooling
44 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 7 | 0 |
| Air bags | 5 | 2 |
| Engine | 4 | 0 |
| Power train | 4 | 0 |
| Visibility | 3 | 0 |
| Structure | 3 | 1 |
| Wheels | 2 | 0 |
| Steering | 2 | 0 |
| Engine and engine cooling | 1 | 0 |
| 4 other systems | 4 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
10 recalls
2017 Mercedes-Benz CLA 250 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
repaired · 2023 Q2
Steering
Risk. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
repaired · 2023 Q3
Body: roof and pillars
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…
Show 6 more recalls
repaired · 2023 Q3
Communication
Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
repaired · 2022 Q2
Sensor: occupant classification
Risk. In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.
repaired · 2019 Q4
Air bags: frontal
Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
repaired · 2018 Q4
Electrical system: starter assembly
Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
repaired · 2018 Q4
Passenger side: inflator module
Risk. If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2017 vs. every other CLA 250 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 median. How we score
'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2017 Mercedes-Benz CLA 250, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Front Roof Panel DetachmentLed to recall 21V-197
In owners' words
What CLA 250 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
What component or system failed or malfunctioned, and is it available for inspection upon request? The instrument cluster display intermittently failed, either showing incorrect information or going completely blank while driving. Yes, the component is still installed in the vehicle and available…
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The trunk latch system failed, causing the trunk to open unexpectedly. Yes, the component is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The…
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT SOON AFTER HAVING HER OIL CHANGED, A COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE COOLANT WAS ADDED. THE CONTACT ALSO MENTIONED THAT THE HOME…
Own a 2017 CLA 250?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.