2019 Mercedes-Benz CLA 250Problems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2019 Mercedes-Benz CLA 250, most often about the engine. It is covered by 6 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2019 Mercedes-Benz CLA 250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 13, 2026. Updated daily. Photo: Alexander Migl, CC BY-SA 4.0.

Complaints by system

Where the 2019 Mercedes-Benz CLA 250 has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine40
Fuel/propulsion system40
Wheels30
Air bags21
Communication20
Electrical system20
Steering10
Structure10
Tires10
5 other systems51

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2019 Mercedes-Benz CLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

82%repaired · 2023 Q3

Communication

Recall 21V-072 · Feb 12, 2021 · 67 vehicles · 55 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…

Problem, fix and repair progress →

Show 2 more recalls
95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

80%repaired · 2020 Q3

Doors: latch

Recall 19V-219 · Mar 20, 2019 · 5 vehicles · 4 repaired

Risk. In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2019 vs. every other CLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 median. How we score

'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2019 Mercedes-Benz CLA 250, and the recalls they led to.

  1. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What CLA 250 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

JUST PAID $4,154.67 TO HAVE MY 2019 MERCEDES CLA 250, WITH JUST 46,222 MILES, ENGINE REPAIRED. * REPACE FUEL INJECTOR SEALS/ORINGS $1,462.80 *REPLACE ALL 4 FUEL INJECTORS $2,512.62 SO, PLEASE TELL WHY THERE IS NO RECALL ON MY CAR????? MARK BOULTINGHOUSE [PHONE]
Complaint 11718332 · Feb 16, 2026
My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult — and frankly dangerous — to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is…
Complaint 11701109 · Nov 23, 2025
Nov 29, 2024. Check engine light goes on. Took it to the dealership and says P052E-71, crank ventilation malfunction, first they said it was on recall now they say it isn’t so Mercedes Benz of Huntington does not want to repair it.
Complaint 11640643 · Feb 4, 2025

Own a 2019 CLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.