2021 Mercedes-Benz CLA 250Problems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2021 Mercedes-Benz CLA 250, most often about the fuel/propulsion system. It is covered by 5 safety recalls, and for recall 21V-354 the manufacturer reports only 81% of affected cars repaired.

2021 Mercedes-Benz CLA 250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 29, 2026. Updated daily. Photo: Charles from Port Chester, New York, CC0.

Complaints by system

Where the 2021 Mercedes-Benz CLA 250 has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system20
Vehicle speed control20
Engine10
Suspension11
Power train10
Exterior lighting10
Forward collision avoidance10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2021 Mercedes-Benz CLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 1 more recall
90%repaired · 2022 Q4

Child seat

Recall 21V-034 · Jan 29, 2021 · 231 vehicles · 209 repaired

Risk. If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system,…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other CLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 median. How we score

'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CLA 250 owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

Vehicle would unexpectedly stall out while driving at slow speeds or stopped. Car was brought to an independent car shop and it was determined the Fuel pump had started to come apart sending debris into the fuel tank/system causing low fuel pressure. The fuel tank with fuel level sensor and suction…
Complaint 11760635 · Aug 29, 2026
Date of occurrence: 03/05/2024 Subject: Formal Claim Regarding Traffic Safety Issue with 2021 Mercedes Benz CLA 250 I am writing to formally submit a claim regarding a recent traffic safety incident involving my 2021 Mercedes Benz CLA 250. While driving to my destination, I encountered a sudden…
Complaint 11575656 · Mar 5, 2024

Own a 2021 CLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.