2018 Mercedes-Benz AMG CLA45Problems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2018 Mercedes-Benz AMG CLA45, most often about the engine. It is covered by 7 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 15, 2023. Updated daily.

Complaints by system

Where the 2018 Mercedes-Benz AMG CLA45 has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine30
Electrical system20
Power train20
Communication10
Electronic stability control (ESC)10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2018 Mercedes-Benz AMG CLA45 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

68%repaired · 2023 Q2

Steering

Recall 21V-229 · Apr 1, 2021 · 4,992 vehicles · 3,375 repaired

Risk. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 3 more recalls
62%repaired · 2022 Q2

Sensor: occupant classification

Recall 19V-892 · Dec 16, 2019 · 129 vehicles · 80 repaired

Risk. In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Problem, fix and repair progress →

79%repaired · 2020 Q2

Sensor: occupant classification

Recall 18V-514 · Aug 3, 2018 · 86 vehicles · 68 repaired

Risk. If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2018 vs. every other AMG CLA45 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the AMG CLA45 median. How we score

'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2018 Mercedes-Benz AMG CLA45, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What AMG CLA45 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Regarding 2018 CLA 45 AMG: On 9-21-21, while I was driving approximately 45 MPH on a 4 lane road, suddenly the car completely shut down. A message simultaneously popped up that the car was disabled and instructed me to look up in manual. Immediately I turned right into the first driveway where the…
Complaint 11436430 · Oct 12, 2021
ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE.
Complaint 11149454 · Nov 5, 2018 · 13,000 miles
AS I ACCELERATED OUT OF A LEFT TURN, THE ENGINE SUDDENLY SHUT OFF, THE TRANSMISSION SHIFTED INTO NEUTRAL, AND THE DASH INDICATED THAT THE VEHICLE WAS 'INOPERABLE'. I PULLED OVER AND TURNED OFF THE IGNITION. WHEN I ATTEMPTED TO RESTART, THE VEHICLE STARTED WITH NO ISSUES.
Complaint 11029885 · Sep 26, 2017 · 1,945 miles

Own a 2018 AMG CLA45?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.