2014 Mercedes-Benz AMG CLA45Problems, recalls & complaints

NHTSA has logged 16 owner complaints about the 2014 Mercedes-Benz AMG CLA45, most often about the air bags. It is covered by 5 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 15, 2025. Updated daily.

Complaints by system

Where the 2014 Mercedes-Benz AMG CLA45 has problems

16 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags30
Electrical system30
Power train30
Structure30
Tires20
Engine20
Fuel/propulsion system20
Visibility10
Visibility/wiper10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2014 Mercedes-Benz AMG CLA45 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

Show 1 more recall
74%repaired · 2016 Q4

Sensor: occupant classification

Recall 15V-426 · Jul 6, 2015 · 43 vehicles · 32 repaired

Risk. If the fuses were not properly installed, they may lose electrical contact.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2014 vs. every other AMG CLA45 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the AMG CLA45 median. How we score

'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Mercedes-Benz AMG CLA45, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What AMG CLA45 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

ON 12/26/19 CONTACTED BENZ DEALER IN WEST CALDWELL, NJ. EXPLAINED TO REP. THAT THERE WAS A RECALL ON MY VEHICLE FOR FAULTY AIRBAGS THAT WHEN THEY ARE DEPLOYED HAD METAL AND COULD CAUSE HARM OR DEATH TO PASSENGERS. THE REP INDICATED THAT THEY DO NOT KNOW WHEN MY AIRBAGS WOULD BE REPLACED. SHE PUT IN…
Complaint 11291412 · Dec 26, 2019

Own a 2014 AMG CLA45?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.