2017 Mercedes-Benz GLA 250Problems, recalls & complaints

NHTSA has logged 31 owner complaints about the 2017 Mercedes-Benz GLA 250, most often about the electrical system. It is covered by 9 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

2017 Mercedes-Benz GLA 250

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2026. Updated daily. Photo: RL GNZLZ from Chile, CC BY-SA 2.0.

Complaints by system

Where the 2017 Mercedes-Benz GLA 250 has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system101
Engine101
Air bags40
Power train30
Fuel/propulsion system30
Visibility20
Forward collision avoidance10
Service brakes10
Steering10
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2017 Mercedes-Benz GLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

68%repaired · 2023 Q2

Steering

Recall 21V-229 · Apr 1, 2021 · 4,992 vehicles · 3,375 repaired

Risk. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

Show 5 more recalls
82%repaired · 2023 Q3

Communication

Recall 21V-072 · Feb 12, 2021 · 67 vehicles · 55 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

81%repaired · 2019 Q4

Air bags: frontal

Recall 17V-627 · Oct 6, 2017 · 495,290 vehicles · 402,593 repaired

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Problem, fix and repair progress →

98%repaired · 2018 Q4

Electrical system: starter assembly

Recall 17V-114 · Feb 23, 2017 · 307,629 vehicles · 300,012 repaired

Risk. If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Problem, fix and repair progress →

91%repaired · 2018 Q4

Passenger side: inflator module

Recall 17V-080 · Feb 8, 2017 · 2,112 vehicles · 1,926 repaired

Risk. If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2017 vs. every other GLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLA 250 median. How we score

'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Mercedes-Benz GLA 250, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What GLA 250 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The…
Complaint 11750673 · Jul 15, 2026 · 89,669 miles
The contact owns a 2017 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, several unknown warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the computer software needed to be updated. The vehicle was repaired but the failure reoccurred.…
Complaint 11544751 · Sep 15, 2023 · 74,000 miles
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF…
Complaint 11415168 · May 4, 2021

Own a 2017 GLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.