2021 Mercedes-Benz GLA 250Problems, recalls & complaints

NHTSA has logged 18 owner complaints about the 2021 Mercedes-Benz GLA 250, most often about the engine. It is covered by 9 safety recalls, and for recall 23V-732 the manufacturer reports only 71% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 23, 2026. Updated daily.

Complaints by system

Where the 2021 Mercedes-Benz GLA 250 has problems

18 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine50
Electrical system40
Fuel/propulsion system30
Back over prevention20
Latches/locks/linkages21
Power train20
Tires21
Service brakes10
Structure10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2021 Mercedes-Benz GLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

71%repaired · 2025 Q4

Other: owners/service/other manual

Recall 23V-732 · Nov 1, 2023 · 42,742 vehicles · 30,155 repaired

Risk. Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

89%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-232 · Apr 8, 2022 · 126,443 vehicles · 112,211 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

Show 5 more recalls
81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

97%repaired · 2022 Q4

Air bags: frontal

Recall 21V-102 · Feb 22, 2021 · 36 vehicles · 35 repaired

Risk. Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.

Problem, fix and repair progress →

82%repaired · 2023 Q3

Communication

Recall 21V-072 · Feb 12, 2021 · 67 vehicles · 55 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other GLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLA 250 median. How we score

'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLA 250 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Cowl vent grille openings allowed normal environmental debris to accumulate, plug drainage and divert water onto electrical components and potentially result in a fire if not addressed. Some of the debris passes through into the hvac system and cannot be cleaned without dealer removal/repair of the…
Complaint 11743847 · Jun 13, 2026
When coming to a full stop at a red light (or any need to idle at a stop), the car frequently begins to hesitate as if it is about to cut off. I assume it has something to do with the ‘fuel saving feature’ which comes on in the form of a green symbol in the lower left of the odometer display (the…
Complaint 11677929 · Aug 2, 2025
I am reporting a potential safety and mechanical defect involving the cylinder head in the Mercedes-Benz GLA 250. Many owners, including myself, have experienced premature cylinder head failure, often without warning, leading to loss of power, engine misfires, rough idling, and in some cases,…
Complaint 11661372 · May 16, 2025

Own a 2021 GLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.