2019 Mercedes-Benz GLA 250Problems, recalls & complaints

NHTSA has logged 29 owner complaints about the 2019 Mercedes-Benz GLA 250, most often about the power train. It is covered by 11 safety recalls, and for recall 23V-854 the manufacturer reports only 41% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 23, 2026. Updated daily.

Complaints by system

Where the 2019 Mercedes-Benz GLA 250 has problems

29 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train121
Steering41
Air bags42
Engine30
Fuel system, gasoline30
Electrical system20
Structure21
Forward collision avoidance20
Service brakes21
6 other systems61

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

11 recalls

2019 Mercedes-Benz GLA 250 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

41%repaired · 2025 Q4

Body: roof and pillars

Recall 23V-854 · Dec 15, 2023 · 2,976 vehicles · 1,209 repaired

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

83%repaired · 2024 Q1

Fuel injection system: fuel rail

Recall 21V-961 · Dec 13, 2021 · 139 vehicles · 116 repaired

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

55%repaired · 2023 Q3

Body: roof and pillars

Recall 21V-197 · Mar 19, 2021 · 15,096 vehicles · 8,323 repaired

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…

Problem, fix and repair progress →

Show 7 more recalls
82%repaired · 2023 Q3

Communication

Recall 21V-072 · Feb 12, 2021 · 67 vehicles · 55 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q4

Power train: automatic transmission

Recall 21V-033 · Jan 29, 2021 · 4 vehicles · 4 repaired

Risk. If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

98%repaired · 2022 Q3

Wiring: fuses and circuit breakers

Recall 20V-672 · Oct 30, 2020 · 47 vehicles · 46 repaired

Risk. A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2020 Q4

Seat belts: rear/other

Recall 19V-585 · Aug 12, 2019 · 3,435 vehicles · 3,041 repaired

Risk. The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event…

Problem, fix and repair progress →

88%repaired · 2020 Q3

Seats

Recall 19V-132 · Feb 26, 2019 · 8 vehicles · 7 repaired

Risk. If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk…

Problem, fix and repair progress →

92%repaired · 2020 Q3

Air bags: side/window

Recall 18V-912 · Dec 19, 2018 · 13 vehicles · 12 repaired

Risk. Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2019 vs. every other GLA 250 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLA 250 median. How we score

'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLA 250 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2019 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral(N), causing a loss of drive power. The check engine warning light was illuminated, and the message "See Dealer" was displayed. The vehicle…
Complaint 11708296 · Jan 2, 2026 · 39,000 miles
The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while driving at approximately 70 MPH, several unknown warnings illuminated on the instrument cluster. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond while the engine revved. The…
Complaint 11707506 · Dec 29, 2025 · 145,495 miles
I was driving my vehicle and it shifted into neutral and would not go back into gear until I pulled over to side of the road, turned it off and back on. A check engine light came on when I restarted the vehicle and I took the vehicle to the dealership for diagnosis. They told me they couldn't find…
Complaint 11703689 · Dec 8, 2025

Own a 2019 GLA 250?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.