repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
2020 Mercedes-Benz GLA 250Problems, recalls & complaints
NHTSA has logged 11 owner complaints about the 2020 Mercedes-Benz GLA 250, most often about the electrical system. It is covered by 5 safety recalls, and for recall 21V-197 the manufacturer reports only 55% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 19, 2026. Updated daily.
Complaints by system
Where the 2020 Mercedes-Benz GLA 250 has problems
11 complaints grouped by the system owners reported.
3Electrical system
2Power train
2Engine
2Steering
1Lane departure
1Fuel/propulsion system
1Seats
1Service brakes
1Wheels
33 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 3 | 0 |
| Power train | 2 | 0 |
| Engine | 2 | 0 |
| Steering | 2 | 0 |
| Lane departure | 1 | 1 |
| Fuel/propulsion system | 1 | 0 |
| Seats | 1 | 1 |
| Service brakes | 1 | 0 |
| Wheels | 1 | 0 |
| 3 other systems | 3 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
5 recalls
2020 Mercedes-Benz GLA 250 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2024 Q1
Fuel injection system: fuel rail
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
repaired · 2023 Q3
Body: roof and pillars
Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the…
repaired · 2023 Q3
Communication
Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…
Show 1 more recall
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2020 vs. every other GLA 250 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLA 250 median. How we score
'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What GLA 250 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Vehicle: 2020 Mercedes-Benz GLA 250 VIN: [XXX] I am filing a safety complaint regarding a severe, recurring defect in the Electronic Parking Brake (EPB) and vehicle braking system. On three separate occasions, the vehicle has malfunctioned while driving, dangerously creating an imminent risk of an…
1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved. It lunges forward while driving. This also is a safety issue…
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FROM THE CELL PHONE. THE CONTACT TRIED A COUPLE OF TIMES AND STARTED THE VEHICLE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AND MADE A STOP IN TRAFFIC, THE VEHICLE STALLED AND THE…
Own a 2020 GLA 250?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.