Front: retractorRecall 21V-032 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC recall 21V-032 covers 24,550 Mercedes-Benz vehicles for a front: retractor problem, reported to NHTSA on January 29, 2021. The manufacturer's latest report (2022 Q4) shows 90% of affected vehicles repaired.
Source: NHTSA recall 21V032000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
The fix
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.