SteeringRecall 16V-456 · 2013 Mack Pinnacle (cxu)

Mack Trucks, Inc. recall 16V-456 covers 64 2013 Mack Pinnacle (cxu) for a steering problem, reported to NHTSA on June 22, 2016. The manufacturer's latest report (2017 Q4) shows 91% of affected vehicles repaired.

91%
Vehicles repaired58 of 64 · 2017 Q4
Vehicles affected641 model
ReportedJun 22, 2016Owners notified Aug 1, 2016
Complaints since0Same system, after the recall

Source: NHTSA recall 16V456000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.

The risk

The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.

What to do

The fix

Mack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2016 Q32017 Q4
1 model

Vehicles in this recall

Built from April 16, 2012 to May 4, 2012. Not every vehicle in these model years is included; check by VIN.