2013 Mack Pinnacle (cxu)Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2013 Mack Pinnacle (cxu), most often about the electrical system. It is covered by 13 safety recalls, and for recall 15V-644 the manufacturer reports only 22% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 23, 2016. Updated daily.

Complaints by system

Where the 2013 Mack Pinnacle (cxu) has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Engine10
Fuel/propulsion system10
Power train10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

13 recalls

2013 Mack Pinnacle (cxu) recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2018 Q2

Front: hub

Recall 16V-929 · Dec 23, 2016 · 200 vehicles · 167 repaired

Risk. Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to…

Problem, fix and repair progress →

91%repaired · 2017 Q4

Steering

Recall 16V-456 · Jun 22, 2016 · 64 vehicles · 58 repaired

Risk. The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.

Problem, fix and repair progress →

62%repaired · 2017 Q3

Driveline: driveshaft

Recall 16V-099 · Feb 19, 2016 · 33,981 vehicles · 21,088 repaired

Risk. If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.

Problem, fix and repair progress →

22%repaired · 2017 Q1

Trailer hitches: fifth wheel assembly

Recall 15V-644 · Oct 13, 2015 · 448 vehicles · 98 repaired

Risk. If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly…

Problem, fix and repair progress →

Show 9 more recalls
100%repaired · 2016 Q4

Disc: chamber

Recall 15V-521 · Aug 17, 2015 · 79 vehicles · 79 repaired

Risk. Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2016 Q3

Trailer hitches: fifth wheel assembly

Recall 15V-139 · Mar 11, 2015 · 262 vehicles · 243 repaired

Risk. An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.

Problem, fix and repair progress →

74%repaired · 2015 Q4

Forward collision avoidance: adaptive cruise control

Recall 14V-545 · Sep 9, 2014 · 538 vehicles · 398 repaired

Risk. If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

Problem, fix and repair progress →

77%repaired · 2015 Q4

Turn signal: flasher unit

Recall 14V-208 · Apr 18, 2014 · 44,047 vehicles · 33,754 repaired

Risk. A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Problem, fix and repair progress →

88%repaired · 2015 Q3

Exterior lighting

Recall 14V-205 · Apr 18, 2014 · 1,342 vehicles · 1,186 repaired

Risk. A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.

Problem, fix and repair progress →

54%repaired · 2015 Q3

Electrical system

Recall 14V-078 · Feb 21, 2014 · 70,208 vehicles · 37,850 repaired

Risk. Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Problem, fix and repair progress →

90%repaired · 2015 Q1

Power train: axle hubs

Recall 13V-492 · Oct 17, 2013 · 1,155 vehicles · 1,041 repaired

Risk. If the nut comes loose, the hub assembly may separate from the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Service brakes

Recall 13V-195 · May 13, 2013 · 5,203 vehicles

Risk. A loss of brake function at one wheel will lead to increased stopping distances and pulling to the left or right when braking, which may increase the risk of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mack.

Best & worst years

2013 vs. every other Pinnacle (cxu) year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pinnacle (cxu) median. How we score

'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Mack Pinnacle (cxu), and the recalls they led to.

  1. mDrive Transmission Failure to DisengagePE20005 · closed Apr 4, 2022
    No recall
In owners' words

What Pinnacle (cxu) owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

WE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU…
Complaint 10839430 · Mar 2, 2016 · 265,000 miles

Own a 2013 Pinnacle (cxu)?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.