Forward collision avoidance: adaptive cruise controlRecall 14V-545 · Mack vehicles

Mack Trucks, Inc. recall 14V-545 covers 538 Mack vehicles for a forward collision avoidance: adaptive cruise control problem, reported to NHTSA on September 9, 2014. The manufacturer's latest report (2015 Q4) shows 74% of affected vehicles repaired.

74%
Vehicles repaired398 of 538 · 2015 Q4
Vehicles affected5382 models
ReportedSep 9, 2014Owners notified Sep 30, 2014
Complaints since0Same system, after the recall

Source: NHTSA recall 14V545000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

The risk

If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

What to do

The fix

Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

74%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q12015 Q4
2 models

Vehicles in this recall

Built from August 23, 2012 to June 27, 2014. Not every vehicle in these model years is included; check by VIN.