Control arm: lower ball jointRecall 16V-593 · 2007–2012 Mazda CX-7

Mazda North American Operations recall 16V-593 covers 190,102 2007–2012 Mazda CX-7 for a control arm: lower ball joint problem, reported to NHTSA on August 11, 2016. The manufacturer's latest report (2019 Q2) shows 57% of affected vehicles repaired.

57%
Vehicles repaired107,712 of 190,102 · 2019 Q2
Vehicles affected190,1021 model
ReportedAug 11, 2016Owners notified Sep 20, 2017
Complaints since224Same system, after the recall

Source: NHTSA recall 16V593000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

The risk

A loss of steering control can increase the risk of a crash.

What to do

The fix

Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

57%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 8,908 vehicles were listed as unreachable.

0%50%100%2017 Q32019 Q2
1 model

Vehicles in this recall

Built from February 14, 2006 to May 9, 2012. Not every vehicle in these model years is included; check by VIN.