2012 Mazda CX-7Problems, recalls & complaints

NHTSA has logged 39 owner complaints about the 2012 Mazda CX-7, most often about the suspension. It is covered by 4 safety recalls, and for recall 16V-593 the manufacturer reports only 57% of affected cars repaired.

2012 Mazda CX-7

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 1, 2023. Updated daily. Photo: TTTNIS, CC0.

Complaints by system

Where the 2012 Mazda CX-7 has problems

39 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension140
Air bags121
Exterior lighting70
Electrical system50
Steering31
Vehicle speed control31
Wheels20
Fuel/propulsion system20
Structure20
5 other systems60

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2012 Mazda CX-7 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

68%repaired · 2021 Q1

Passenger side: inflator module

Do not drive

Recall 19V-782 · Oct 31, 2019 · 69,879 vehicles · 47,442 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

77%repaired · 2020 Q1

Passenger side: inflator module

Do not drive

Recall 18V-717 · Oct 12, 2018 · 155,436 vehicles · 119,522 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

62%repaired · 2019 Q1

Passenger side: inflator module

Do not drive

Recall 17V-457 · Jul 18, 2017 · 79,402 vehicles · 49,337 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

57%repaired · 2019 Q2

Control arm: lower ball joint

Recall 16V-593 · Aug 11, 2016 · 190,102 vehicles · 107,712 repaired

Risk. A loss of steering control can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Best & worst years

2012 vs. every other CX-7 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-7 median. How we score

'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Mazda CX-7 safety ratings

2012 Mazda CX-7 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (14.7% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What CX-7 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT (MOFFITT MAZDA IN BOSSIER CITY, LOUISIANA) PER NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE FAILURE RECURRED DIRECTLY…
Complaint 11097104 · May 21, 2018 · 88,000 miles
MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY [PHONE] AND WAS ADVISED TO BRING…
Complaint 11063715 · Jan 19, 2018
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE…
Complaint 11054815 · Dec 14, 2017

Own a 2012 CX-7?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.