Delivery: fuel pumpRecall 16V-660 · Audi vehicles

Volkswagen Group of America, Inc. recall 16V-660 covers 143,214 Audi vehicles for a delivery: fuel pump problem, reported to NHTSA on September 13, 2016. The manufacturer's latest report (2018 Q1) shows 65% of affected vehicles repaired.

65%
Vehicles repaired92,700 of 143,214 · 2018 Q1
Vehicles affected143,2142 models
ReportedSep 13, 2016Owners notified Nov 9, 2016
Complaints since19Same system, after the recall

Source: NHTSA recall 16V660000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

What to do

The fix

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

65%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 118 vehicles were listed as unreachable.

0%50%100%2016 Q42018 Q1
2 models

Vehicles in this recall