Delivery: fuel pumpRecall 16V-777 · Ford and Mercury vehicles

Ford Motor Company recall 16V-777 covers 329,265 Ford and Mercury vehicles for a delivery: fuel pump problem, reported to NHTSA on October 26, 2016. The manufacturer's latest report (2019 Q1) shows 52% of affected vehicles repaired.

52%
Vehicles repaired170,211 of 329,265 · 2019 Q1
Vehicles affected329,2652 models
ReportedOct 26, 2016Owners notified Nov 6, 2017
Complaints since60Same system, after the recall

Source: NHTSA recall 16V777000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

What to do

The fix

Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

52%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 22,112 vehicles were listed as unreachable.

0%50%100%2017 Q42019 Q1
2 models

Vehicles in this recall

Built from February 25, 2009 to April 29, 2012. Not every vehicle in these model years is included; check by VIN.