Front assembly: head restraintRecall 17V-057 · 2016–2017 Chevrolet Cruze

General Motors LLC recall 17V-057 covers 17,197 2016–2017 Chevrolet Cruze for a front assembly: head restraint problem, reported to NHTSA on January 26, 2017. The manufacturer's latest report (2018 Q2) shows 92% of affected vehicles repaired.

92%
Vehicles repaired15,800 of 17,197 · 2018 Q2
Vehicles affected17,1971 model
ReportedJan 26, 2017Owners notified Feb 28, 2017
Complaints since10Same system, after the recall

Source: NHTSA recall 17V057000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

What to do

The fix

GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 75 vehicles were listed as unreachable.

0%50%100%2017 Q12018 Q2
1 model

Vehicles in this recall

Built from June 28, 2016 to July 21, 2016. Not every vehicle in these model years is included; check by VIN.