2016 Chevrolet CruzeProblems, recalls & complaints

NHTSA has logged 250 owner complaints about the 2016 Chevrolet Cruze, most often about the engine. It is covered by 4 safety recalls, and for recall 18V-304 the manufacturer reports only 83% of affected cars repaired.

2016 Chevrolet Cruze

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 17, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2016 Chevrolet Cruze has problems

250 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine1025
Electrical system596
Fuel/propulsion system351
Power train311
Air bags2112
Steering181
Service brakes182
Electronic stability control (ESC)161
Vehicle speed control112
17 other systems446

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2016 Chevrolet Cruze recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

83%repaired · 2019 Q3

Fuel system, gasoline

Recall 18V-304 · May 10, 2018 · 111,966 vehicles · 93,208 repaired

Risk. A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Problem, fix and repair progress →

92%repaired · 2018 Q2

Front assembly: head restraint

Recall 17V-057 · Jan 26, 2017 · 17,197 vehicles · 15,800 repaired

Risk. In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Problem, fix and repair progress →

98%repaired · 2018 Q1

Electrical system: ignition

Recall 16V-502 · Jul 5, 2016 · 8,367 vehicles · 8,176 repaired

Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2017 Q1

Exterior lighting: headlights

Recall 16V-498 · Jul 1, 2016 · 32,913 vehicles · 32,913 repaired

Risk. Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Mileage at failure

When do engine problems start?

66kmiles, median

Based on the odometer reading in 56 engine complaints. 93% were reported before 100,000 miles.

median0k50k100k150k200k+
11under 30k miles52under 100k miles4100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

11 owners mentioned a cost

$1,400median

Middle half: $866 – $3,310

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other Cruze year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cruze median. How we score

'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Chevrolet Cruze safety ratings

2016 Chevrolet Cruze 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2016 Chevrolet Cruze frontal crash test, NHTSA
Frontal crash★★★★★
2016 Chevrolet Cruze side barrier test, NHTSA
Side barrier★★★★★
2016 Chevrolet Cruze side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.7% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: No
In owners' words

What Cruze owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

car has been overheating run while i take the keys out doors will lock with keys in the ignition lots of lights will come on car will slow way down constantly adding antifreeze in it heat and air will stop working i have had trouble ever since i bought this a year ago
Complaint 11760031 · Aug 27, 2026
Manufacturer: General Motors / Chevrolet Vehicle: 2016 Chevrolet Cruze LT (VIN: [XXX]) Corporate Case Number: XXX Nature of Dispute: Premature mechanical failure of a major drivetrain assembly and administrative bad faith. Factual Timeline: Initial Failure & Prior Liability: At 51,490 miles, the…
Complaint 11759000 · Aug 24, 2026
My engine needed oil I checked the dip stick added the oil the next day my engine started leaking and over heating come to find out there’s a pcv issue the valve cover gasket along with multiple other seals need replaced I was unaware of anything wrong no indication of over heating I just smelled…
Complaint 11736714 · May 9, 2026

Own a 2016 Cruze?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.