Hybrid propulsion system: inverterRecall 17V-371 · 2017 Chrysler Pacifica Plug-in Hybrid

Chrysler (FCA US LLC) recall 17V-371 covers 1,375 2017 Chrysler Pacifica Plug-in Hybrid for a hybrid propulsion system: inverter problem, reported to NHTSA on June 9, 2017. The manufacturer's latest report (2018 Q4) shows 85% of affected vehicles repaired.

85%
Vehicles repaired1,170 of 1,375 · 2018 Q4
Vehicles affected1,3751 model
ReportedJun 9, 2017Owners notified Sep 14, 2017
Complaints since19Same system, after the recall

Source: NHTSA recall 17V371000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.

The risk

A vehicle that suddenly cannot be driven, increases the risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

85%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 35 vehicles were listed as unreachable.

0%50%100%2017 Q32018 Q4
1 model

Vehicles in this recall

Built from August 12, 2016 to June 21, 2017. Not every vehicle in these model years is included; check by VIN.