repaired · 2026 Q3
Hybrid propulsion system
Park outsideRisk. A vehicle fire increases the risk of injury.
2017 Chrysler Pacifica Plug-in HybridProblems, recalls & complaints
NHTSA has logged 79 owner complaints about the 2017 Chrysler Pacifica Plug-in Hybrid, most often about the electrical system. It is covered by 6 safety recalls, and for recall 24V-536 the manufacturer reports only 72% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 20, 2024. Updated daily.
Complaints by system
Where the 2017 Chrysler Pacifica Plug-in Hybrid has problems
79 complaints grouped by the system owners reported.
31Electrical system5 crash/fire/injury
19Hybrid propulsion system
18Fuel/propulsion system4 crash/fire/injury
17Engine1 crash/fire/injury
15Power train1 crash/fire/injury
5Steering
4Service brakes
2Forward collision avoidance
2Engine and engine cooling
44 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 31 | 5 |
| Hybrid propulsion system | 19 | 0 |
| Fuel/propulsion system | 18 | 4 |
| Engine | 17 | 1 |
| Power train | 15 | 1 |
| Steering | 5 | 0 |
| Service brakes | 4 | 1 |
| Forward collision avoidance | 2 | 0 |
| Engine and engine cooling | 2 | 0 |
| 4 other systems | 4 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
6 recalls
2017 Chrysler Pacifica Plug-in Hybrid recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2024 Q3
Hybrid propulsion system
Park outsideRisk. A vehicle fire increases the risk of injury.
repaired · 2022 Q2
12v/24v/48v battery: cables
Risk. A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
repaired · 2020 Q1
Emission control: catalytic convertor
Risk. The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing…
Show 2 more recalls
repaired · 2017 Q4
Other: labels
Risk. The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
repaired · 2018 Q4
Hybrid propulsion system: inverter
Risk. A vehicle that suddenly cannot be driven, increases the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.
Best & worst years
2017 vs. every other Pacifica Plug-in Hybrid year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pacifica Plug-in Hybrid median. How we score
'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
3 investigations
NHTSA defect investigations
Federal investigations that included the 2017 Chrysler Pacifica Plug-in Hybrid, and the recalls they led to.
- Intermittent Loss of Electric Power SteeringOpen
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)Led to recall 26V-362
- Loss of motive power due to an internal wiring connector short.Open
In owners' words
What Pacifica Plug-in Hybrid owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. The car was parked in our garage and if the fire department did not come to help, the fire could have intensified and burned down our whole house. We are very thankful we caught it so…
What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire. Vehicle is available for inspection now, but not sure about when it is removed from our property. How was your safety or…
The vehicle's high voltage battery was being charged using a Siemens VG2 EVSE when an arcing sound was noticed and burning smell and smoking was seen. Looking back at our home energy monitor, it appears to have been arcing for close to an hour without any warnings being thrown until shortly after…
Own a 2017 Pacifica Plug-in Hybrid?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.