Emission control: catalytic convertorRecall 18V-740 · 2017–2018 Chrysler Pacifica Plug-in Hybrid
Chrysler (FCA US LLC) recall 18V-740 covers 10,260 2017–2018 Chrysler Pacifica Plug-in Hybrid for a emission control: catalytic convertor problem, reported to NHTSA on October 19, 2018. The manufacturer's latest report (2020 Q1) shows 97% of affected vehicles repaired.
Source: NHTSA recall 18V740000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
The risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
The fix
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 6 vehicles were listed as unreachable.
Vehicles in this recall
Built from August 16, 2016 to August 7, 2018. Not every vehicle in these model years is included; check by VIN.