2021 Chrysler Pacifica Plug-in HybridProblems, recalls & complaints

NHTSA has logged 26 owner complaints about the 2021 Chrysler Pacifica Plug-in Hybrid, most often about the electrical system. It is covered by 1 safety recall, and for recall 24V-538 the manufacturer reports only 76% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 19, 2026. Updated daily.

Complaints by system

Where the 2021 Chrysler Pacifica Plug-in Hybrid has problems

26 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system130
Hybrid propulsion system110
Back over prevention80
Engine50
Power train30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Chrysler Pacifica Plug-in Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chrysler.

Best & worst years

2021 vs. every other Pacifica Plug-in Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pacifica Plug-in Hybrid median. How we score

'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Chrysler Pacifica Plug-in Hybrid, and the recalls they led to.

  1. Loss of motive power due to an internal wiring connector short.RQ24004 · still open
    Open
In owners' words

What Pacifica Plug-in Hybrid owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted.…
Complaint 11702195 · Dec 1, 2025 · 41,000 miles
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the Push to Start button. The contact…
Complaint 11577001 · Mar 12, 2024 · 30,000 miles
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended. The contact stated that the vehicle was not able to exceed 3 MPH.…
Complaint 11559866 · Dec 13, 2023 · 53,000 miles

Own a 2021 Pacifica Plug-in Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.