Hybrid propulsion systemRecall 24V-538 · 2019–2021 Chrysler Pacifica Plug-in Hybrid
Chrysler (FCA US, LLC) recall 24V-538 covers 3,606 2019–2021 Chrysler Pacifica Plug-in Hybrid for a hybrid propulsion system problem, reported to NHTSA on July 18, 2024. The manufacturer's latest report (2026 Q3) shows 76% of affected vehicles repaired.
Park outside and away from structures until repaired
Source: NHTSA recall 24V538000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
76%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 38 vehicles were listed as unreachable.