Hybrid propulsion systemRecall 24V-536 · 2017–2018 Chrysler Pacifica Plug-in Hybrid
Chrysler (FCA US, LLC) recall 24V-536 covers 15,910 2017–2018 Chrysler Pacifica Plug-in Hybrid for a hybrid propulsion system problem, reported to NHTSA on July 18, 2024. The manufacturer's latest report (2026 Q3) shows 72% of affected vehicles repaired.
Park outside and away from structures until repaired
Source: NHTSA recall 24V536000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
72%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 192 vehicles were listed as unreachable.