Air bagsRecall 17V-394 · 2010–2011 Jaguar XJ
Jaguar Land Rover North America, LLC recall 17V-394 covers 4,926 2010–2011 Jaguar XJ for a air bags problem, reported to NHTSA on June 22, 2017. The manufacturer's latest report (2018 Q4) shows 61% of affected vehicles repaired.
Source: NHTSA recall 17V394000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
The risk
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The fix
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
61%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 585 vehicles were listed as unreachable.